Ah...the universal versatility of the word "fuck".....

In reviewing your past posts, my recommendation is to hit the Power button and, as fast as you can, get as far away from it as possible.

Life is just too fucking short. 

Ruben Gutknecht is a known whiner

Ruben,

Since you have the German version of XP.  Do you maybe have non-standard folder names?   (ie. Special characters in the folder names)

I seem to remember reading something like that causing issues with Impulse somewhere on these forums (whish I could remember the thread.......)

the Monk

no special caracters here, no probs with sdc or any other app -but impulse insist on messing up.

c:\programme\tools\windowsblinds

@seabass

There is a support ticket #EMG-751070

@2of3

So I am, interesting, how do you know, how can you proof your remark - other than trying to discredt people - why not staying off the thread?

@yrag

Do that, and we don't have to see you around here - that might be better, otherwise comment with ideas -maybe,if possible

Ruben

Ruben....that address won't be right...

No, it's 'windowsblinds' that may pose a problem....or it's a simple typo....

its a typo

its windowblinds\windowblind

and guys -sdc does it without any hickups

Ruben

yes I am, and as I said - sdc makes it without problem.

Temp directory by the way is E:\temp\

And, i thought Vista dual-booting between English/French situations was a wreck - i'll have to revise my opinion on OS stability or "other" concerns with multi-language configurations.

Here's what i think might be wrong;

- The default installation routine of Impulse requires to have a *SOLID* Ie7 infrastructure first, and Net_Framework 3+ second.

- XP is also very well known for re-assigning the IE calls when someone isn't using MS stuff as defaults.

- the "programme" re-naming conventions should be handled properly by Impulse (it does on my Vista setup with all shortcutting gimmicks used to multi-boot TWO local languages) unless the StarDock directory ***default installation*** structure is not kept as it was. Namely, a registry verification must be done to connect between the virtual call to IE and the directory of Impulse resources (including some of the usual dll files).

- BUT... there is also the odd chance that *another* item is interfering with the expected set of files. In such case, i really can't help without having a thorough diagnostic done on the PC itself.

Ruben

       There is nothing wrong with the code for Impulse! The true problem is your machine and what you have on it.

I'll do you as with what ever and any computer manufacturer does. Get your machine back to a factory installed state and we will provide you with support. Otherwise it is your problem and we do not support issues where the machine in question has been made to work as you want it too. Thus you have problems and expect us to find what it is that is wrong and fix it for you.

Being this it is not our problem till you change things back to a factory installed state. Is that easy enough for you?

I'll be willing to bet you once you restore that computer to a factory installed state. That Impulse will run exactly as it should and you will not have any problems. Thus Stardock software is good and has no such bad code or other stuff you might think up wrong with it. Fact is your machine is trashed and needs to be formatted and reinstalled.

Or if you can figure it out as to what is causing your problem without doing such. Then all be it you are a better man than I...  Plus you have solved the problem and do not need support with your issue as such.

If you have yet to figure what I am saying then so be it. But it all comes down to this here and most companies follow the same rules.

We do not provide support for any and all circumstances related to system inoperability's as such where you have made changes to such the OS and/or other needed program componets. To which I'm saying you need to fix your computer before we will support a problem with our software.

This is a common practice at many program support sites for many manufactures. Which in this case it points out one thing. We will not fix your computer for you becuase you bought our software. Meaning you return the computer to a factory installed state and we will prodide you with support. Otherwise support is not our resposibility, it's yours due to a non factory installed state being used.

I DO NOT WORK FOR STARDOCK !!!

This is my opinion and what I have come accross here with support issues and how they are handled properly. I repeat myself again here "A lot and/or most companies are doing this now to keep from having to do support for inoperability's due to OS misuse".

Support is a very costly thing - we have people who work hard as ever to get the bugs out of things. But I think they need some help with things as to what and whenever there is a no need situation. The same goes for members here at this site who do there best to get another member fixed up with their problems. But most of them will work under whatever circumstances to get things figured out.

So my answer to you is as follows: Get your computer reinstalled with a clean OS and try to install Impulse again.

Ruben...the methodology of SDC was/is a little different to Impulse...so what 'always worked' on SDC does not always translate to 'always working on Impulse'.

I helped with one particular 'bug' during development....my system wasn't particularly odd at all.....SDC was fine....never had a problem installing anything from it ever....but debugging Impulse discovered I had one particular non-original font version that Impulse was expecting to be the standard Windows ver...and Impulse simply refused to even install/run.

Ultimately it was an easy fix...once detected...but that's what debugging is all about.

Hopefully the Support ticket will see you right....

Ruben,

We will try to reproduce your issue on a German system in our office ASAP and respond.

Zargon

It requires IE7?  Crap.  I never updated because I only heard bad things about IE7 from a compatibility standpoint, and now I see IE8 starting to creep out into the world.